Frequently Asked Questions

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Hiscox cases use “Triple Shield Technology” three layers providing:

1. Crush strength (resists heavy loads / compression)

2. Shock absorbance (cushions impacts)

3. Thermal insulation (maintains internal temp stability)
   

Hard cases provide the best protection for your instrument, guarding against drops, impacts, and changes in temperature or humidity. They’re the top choice for travel, air transport, and long‑term storage.

While gig bags are lighter and convenient for short trips, they offer much less protection. That’s where Hiscox Cases stand out: our hard cases are actually lighter than many premium gig bags, yet far stronger. Plus, with our optional backpack straps, you can carry your Hiscox case just like a gig bag, combining the protection of a hard case with the convenience of a soft one.

Hiscox cases offer an unmatched combination of strength, protection, and lightweight design. With unique structural engineering and advanced materials, they’re trusted by touring musicians, luthiers, and collectors worldwide. Simply put, no other case offers this level of protection without weighing you down.

Yes, many touring musicians choose Hiscox for flying. While no case is airline-proof, our cases are designed to resist serious crush and drop forces. For checked baggage, we recommend extra care, but Hiscox gives you one of the best chances your instrument has at arriving safely.

Yes. We offer custom logo moulding (ideal for builders or bands) and bespoke interior cloth colours on selected models. Minimum order quantities apply for logo services, and all designs must be submitted as vector artwork. Contact us for lead times and options.

Yes. All full-size Hiscox cases include D-rings for attaching optional shoulder or backpack straps. This makes them ideal for commuting musicians or those on the move.

Despite their strength, Hiscox cases are surprisingly light. Most weigh 4 to 5kg, depending on the model. The Liteflite design ensures easy transport without compromising durability.

Hiscox cases are now proudly manufactured in Poland, to the original specifications and standards developed in the UK over 40 years ago. The same design team continues to oversee quality, innovation, and production.